Effective Date: 26 December 2024
Welcome to Hydher Agro (“we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our services, products, and website. By accessing or using our services, you agree to be bound by these Terms.
1. General Information
- Company Name: Hydher Agro
- Address: South Boroitali, Ward No-6, Chakaria, Cox’s Bazar
- Phone: +8801818973372
- Email: support@hydheragro.com
2. Acceptance of Terms
By accessing our website or purchasing our products or services, you agree to comply with these Terms. If you do not agree, you must not use our services.
3. Products and Services
We specialize in the following:
- Dairy Farm Products: Fresh milk and dairy-related goods.
- Fish Project: Sustainably farmed fish and related products.
- Poultry Farm: High-quality poultry and eggs.
4. Ordering and Payment
- Orders: Orders can be placed through our website, email, or phone.
- Payment: Payment must be made in full at the time of order confirmation unless otherwise agreed. Accepted payment methods will be communicated during the order process.
- Cancellations: Orders may be canceled before shipment. Refund policies for cancellations are outlined separately.
5. Delivery and Shipping
- We deliver within designated service areas. Delivery times and charges will be communicated during order confirmation.
- Hydher Agro is not responsible for delays caused by unforeseen circumstances.
6. Use of Website
- Content Ownership: All content on our website, including text, images, and trademarks, is owned by or licensed to Hydher Agro.
- Prohibited Uses: You must not misuse our website by engaging in activities such as hacking, spreading malware, or infringing on intellectual property rights.
7. Returns and Refunds
- Returns are accepted for defective or damaged products within [Insert Timeframe, e.g., 7 days] of delivery.
- Refunds will be processed within [Insert Timeframe, e.g., 14 days] after the returned item is received and inspected.
8. Limitation of Liability
Hydher Agro is not liable for:
- Losses resulting from incorrect use of our products.
- Indirect or consequential damages.
- Delays or failures caused by events beyond our control.
9. Privacy Policy
Your use of our services is also governed by our Privacy Policy. Please review it for details on how we collect, use, and protect your information.
10. Governing Law
These Terms are governed by the laws of [Insert Applicable Jurisdiction, e.g., Bangladesh]. Any disputes shall be resolved in the courts of [Insert Location, e.g., Cox’s Bazar].
11. Changes to Terms
We reserve the right to modify these Terms at any time. Updates will be posted on our website with the “Effective Date” reflecting the latest version. Continued use of our services constitutes your acceptance of the revised Terms.
12. Contact Us
If you have any questions or concerns about these Terms, please contact us:
- Address: South Boroitali, Ward No-6, Chakaria, Cox’s Bazar
- Phone: +8801818973372
- Email: support@hydheragro.com
